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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Customizable registration form submission message

It would be nice to be able to edit the message parents receive when they click the Submit button on a registration form.
Guest 16 days ago in Desktop User Suggestions 0

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 2

The Ability to add Staff members in a bulk upload.

I've had several centers with over 20 staff members. Giving them the option to add their staff members to a spreadsheet and bulk upload them to their account, would be nice and helpful too for multiple locations.
Esmeralda Serrano 8 months ago in Online Ideas Workspace / OL - Staff Data 1

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 7 months ago in Online Ideas Workspace / OL - Student Data 0

Integration with Kidkare by Minute Menu

Oklahoma is going to begin requiring the use of Kidkare by Minute menu for tracking meal plans in June (single centers), and by october (multi sites). An integration between OL and this service would be helpful for service providers.
Jesse Hartman 17 days ago in Online Ideas Workspace / OL - Meal Plans 0

Notify admin (via e-mail) when a parent has confirmed enrollment into the autopay system

I am the director and currently have parents enrolling in autopay (invite sent to parent via txt or e-mail) and our admin is not notified when this is completed. She stated that she has to go in and look to see if there are any new enrollments to ...
Guest 17 days ago in Desktop User Suggestions 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 4 months ago in Procare Desktop 1 Will Not Implement

Option To Hide Person Search Function

If a user group in Procare Desktop is blocked from Utilities and Employee Data, then they shouldn't have access to the person search feature and be able to see employees data or alter it in any way . This would help ensure that Procare Users that ...
Sarah Rogers about 1 month ago in Desktop User Suggestions 0

TE accept payments from non payers.

As an early learning program we collect funds for fundraisers, donations, and camps that a good 30 percent is paid by grandparents, extended families, and friends. We would like to collect all payments directly from TE and not have to have additio...
Guest about 1 month ago in Desktop User Suggestions 0

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0