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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 9 months ago in Desktop User Suggestions 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 9 months ago in Online Ideas Workspace / OL - Staff Messaging 0

Manual Sync

Parent Engagement clients really struggle during set up as they have to wait for all new info to sync. Please provide a way clients could manually force a sync on the PE.
Guest almost 4 years ago in Online Ideas Workspace / Other 1

Add Learn More Link to parent website

If you go to the School Settings > General Settings on the staff side there are links to Help Articles under a Learn More link. On the Parent's website view could you put the guides for Documents for Parents in a Learn More link on the document...
Guest almost 4 years ago in Online Ideas Workspace / Other 0

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 9 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 9 months ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 1 In Review

Allow rejected documents to be corrected, not recreated.

Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.
Guest almost 4 years ago in Online Ideas Workspace / Other 0

Parental Controls for App

Center would like the ability for parents to control who sees the balance for the family account. Even with multifamily billing enables, the non-payer or any parent on the app can see the transaction history on the family account. For split/blende...
Guest almost 4 years ago in Online Ideas Workspace 1

Projected/Future/As-of Age Report (children ages as of a given date, or projected month-by-month)

Centers would like a quick way to see which students have "aged out" of a room. With the current reports they can see the DOB and age, but cannot see how old they will be in the future without calculating this. Could there be a feature that notifi...
Kami Lee almost 4 years ago in Online Ideas Workspace 0