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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Exporting reports to excel - could use improvement

When the reports export to excel they export formatted to print, not to manipulate the data. If I export to excel I want to manipulate, otherwise I would just print. Could you update the export function to more streamline the export so I don't hav...
Guest 10 months ago in Desktop User Suggestions 0

YMCAOC - Add Staff to the Historical Flash Count Enhanced Report

This will give us the Staff historical flash count in addition to the children to help us monitor live ratios
Guest 10 months ago in SCW 0

YMCAOC - Have Separate Tabs for Each Program With Their Totals On the Live View Export

We like to keep track of live attendance totals for each program and this will make it easier for us to get those if they are separated out onto individual tabs with their totals.
Guest 10 months ago in SCW 0

YMCAOC - Add Overall Totals to the Live Ratio Tile Screen

We like to keep track of not only the individual room live ratios, but also the overall live ratio for that center.
Guest 10 months ago in SCW 0 Planned

credit card refunds on TEX website

The ability to do refunds on the website is very helpful. Our registration coincided with a severe ice storm and our school was closed. It was so helpful to us and to our families to be able to go to the Tuition Express website and issue refunds r...
Guest 10 months ago in Desktop User Suggestions 0

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one.

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one. Currently, you can do a bulk requrest but there is no way to get a bulk confirmation. It appears you have to go into e...
Guest 10 months ago in Desktop User Suggestions 0

Statement in Engagement Portal & APP

It would be nice if the statement function for the parents in the engagement portal and the app would sync with the ledger in the Procare Desktop, instead of showing zero and no charges or payments show up on the statement if the parent clicks it,...
Guest 10 months ago in Desktop User Suggestions 0

Using convenience fees, partial payments should be charged the percentage, not the full payment

When applying a percentage convenience fee for each payment, and the payment is a partial payment, the system currently takes the convenience fee percentage from the total amount, not the partial amount. Because of this, parents are paying a much ...
Mike Mercer 10 months ago in SCW 0

Fix Tuition Express Form

On the tuition express form under the Section A for credit card section...it asks for account number INSTEAD it should ask for the Card Number.
Guest 10 months ago in Desktop User Suggestions 0

Families should be able to update their information (pickup names, address, phone, etc) on their own through the desktop option.

When a parent needs to contact us to update/change their information because admin has to make those changes, it is an interruption on activities/etc. in order to make those changes when families should be able to update that on their own.
Guest 10 months ago in Desktop User Suggestions 0