Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Warning when emailing hidden families

Customer would like there to be an alert of some kind within the batch email functionality (either Email Account Statements or Email Accounts) that lets the user know when they are about to send an email to one or more accounts that are marked as ...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

SSO for Myprocare

Customer wants to have families enter a SSO gateway called 'Lex' in order to access myprocare to provide a more seamless experience. Their goal is to have a single digital ecosystem where their access points can be routed through. They are launchi...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Check-in App website

We like to use the online application in order to check-in children when busy. However, the default sorting is on the approved pickup and drop off list. WE WANT to be able to sort by child's name, first or last, would help greatly. Short story sho...
Guest 10 months ago in Desktop User Suggestions 0

Schedules

Schedules should be set for hourly vs salary employees. I need to be able to set parameters for the time clock but they need to be able to clock out for lunch at any time. As of now, I can set them as 7:30-5:30 but then if they clock out for lunch...
Guest 10 months ago in Desktop User Suggestions 0

Batch Delete Billing Box Items

Kiddie Academy franchisee requested that there be a method by which users could batch delete Billing Box Entries. Having to go into each child's billing box to remove old recurring billing descriptions is very labor intensive.
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 4 Planned

Store Receipts from Online TE Transactions

The receipts from online TE transactions should be stored within DT. It would allow centers to print physical receipts for their records and give them another way to verify to parents that their payments have been received, should they ask for it.
Jessica Nakma over 1 year ago in Procare Desktop / External 0 Will Not Implement

TAX RECEIPTS FOR CANADA- PAYMENTS RECEIVED PER CHILD

Year end reporting for Canada Tax Receipts requires a payer on each account receive a receipt for tax purposes that lists the following: the name of the person you are preparing the receipt for (ie - account payer) the name of the child of the per...
Guest 10 months ago in Desktop User Suggestions 0

Ability to identify families that cannot be surcharged CC Fees

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...
Melissa Winterborne over 1 year ago in SCW 0

Notes transferred to Parent Engagement

It would be great to have any notes added on desktop to automatically sync to paarent engagement
Guest 10 months ago in Desktop User Suggestions 0

Specific External Registration Links by Room/Program

Customer would like to be able to send links of specific programs/rooms in order for parents to directly go to the right program to sign up for.
Zaid Gleisberg 10 months ago in SCW 0