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Include Surcharge in Payment Reconcile Tool posting

Customer would like the surcharge to be included in the payment reconciliation tool posting.Currently they need to do this manually when payments do not post to the ledger
Beth Carlin about 5 hours ago in Procare Desktop / Internal Facing 0

Corporate Payment Reconcile Tool

Customer would like a Corporate Payment Reconcile Tool.Customer would actually prefer the Corporate POS Not Posted Report restored.The option suggested by product is to use the Payment Reconcile Tool for each separate location.Customer needs a way...
Beth Carlin about 5 hours ago in Procare Desktop / Internal Facing 0

Default Scheduled Batch time to last batch time of the day

Customer would prefer that the schedule batch time default to the last batch of the day, rather than the next hour.Users are not realizing they can update the scheduled time. This leads to an increasing amount of batches where users are unable to ...
Beth Carlin about 5 hours ago in Procare Desktop / Internal Facing 0

Drop-In Enrollment - Add Default Email Recipient option

Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...
Beth Carlin 4 days ago in Procare Desktop / Internal Facing 0

Add ability to remove payments from Payment Reconcile Tool View

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...
Beth Carlin 6 days ago in Procare Desktop / Internal Facing 0

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 2 months ago in Procare Desktop / Internal Facing 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 7 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Intergration with Paycor

BBMA is asking for an integration with Paycor. They are requesting the ability to send an hours summary report for all non-salaried employees. Paycor API information - https://developers.paycor.com/explore
Michelle Lackey 14 days ago in Procare Desktop / Internal Facing 0

Visibly highlight screen when processing declines

Customer would like the process for posting Decline to be clearly called out or highlighted in red as we do with other notifications with Procare Desktop and Tuition Express. Currently, the stage to process declines so that they post to the ledger...
Beth Carlin 14 days ago in Procare Desktop / Internal Facing 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 9 months ago in Procare Desktop / Internal Facing 0 In Review