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Column Header in Program Customization - Active or Disabled

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Shannon Nowak 9 days ago in Procare Desktop / External 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak 16 days ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 4 months ago in Procare Desktop / External 0

When a parent pays through the Procare Connect App, give them the option to update the stored information for the automatic drafts for Tuition Express on the main system.

When a parent pays through the Procare Connect app, it asks if they want the payment source saved for future use. Parents have thought that when they save the information to the app, it will update the payment source on file for the Tuition Expres...
Guest 7 days ago in Procare Desktop / External 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Procare Desktop Extra – Transmission of Absences

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Gregory Wilson 16 days ago in Procare Desktop / External 0

Make it where attendance will syinc with KidKare.

KidKare uses Minute Menu to sync our children to their system. If we could get a report that matches their requirements, we could sync attendance and therefor their meals served. The reports from ProCare has worked for years, unfortunately for me ...
Guest 9 days ago in Desktop User Suggestions 0

Parents logging in and out at the same time

The system allows parents to log in and log out at the same time or at 1-2 minute intervals. This means for the day it looks like the child was at school for 0.0 or for 1-2 minutes. Due to this, we can miss a large amount of funds that we can char...
Guest 10 days ago in Desktop User Suggestions 0

GL & Ledger Lock on Previous Periods

Hello, As I am on the accounting side of things, once I have my books closed for the month and the board has approved them, I close our accounting period and no more items should be posted backwards. This is always important, but super important a...
Guest 11 days ago in Desktop User Suggestions 0

Increase Font Size on Desktop

PLEASE find a way to allow increasing the font size on the desktop version for easier viewing. Many of our staff utilize laptops and it is very difficult to read desktop's very small print.
Guest 14 days ago in Desktop User Suggestions 0