Skip to Main Content
Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Clear

Ideas

Showing 84

Special Characters in Name Fields

After the release of 2025.18, special characters are not allowed in name fields. It would be beneficial for the platform to support a broader range of special characters within name fields. Certain characters—such as the asterisk (*)—are commonly ...
Shannon Nowak 4 days ago in Procare Desktop / External 0

Unenroll users when PPD add on is canceled

Now that PPD has been available for more than a year, customers are starting to cancel. Currently there is no link between the churn cases and the LMS, so the Professional Development team isn't notified when customers churn/cancel and those custo...
Alison Eves 6 days ago in Professional Development / Learning Management System 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Column Header in Program Customization - Active or Disabled

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Shannon Nowak 24 days ago in Procare Desktop / External 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak about 1 month ago in Procare Desktop / External 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 5 months ago in Procare Desktop / External 0

More Spanish Courses

I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...
Jose Arias 3 months ago in Professional Development 0

Procare Desktop Extra – Transmission of Absences

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Gregory Wilson about 1 month ago in Procare Desktop / External 0

Allow admins to send specific trainings to specific staff

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
Beth Carlin 4 months ago in Professional Development / Learning Management System 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 4 months ago in Procare Desktop / External 0