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Procare Desktop

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Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 5 days ago in Procare Desktop / Internal Facing 0

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 5 days ago in Procare Desktop / External 1

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 5 days ago in Procare Desktop / Enterprise Support 0

Remove the Sys,Sys from corporate reports

Customer reported that when they run a corporate enrollment report, it shows a school named 'Sys' that has a single enrolled student named 'Sys, Sys' Corporate Reports > Family Data > Child Enrollment > Child Enrollment Status Customer wa...
Austin Branham 7 days ago in Procare Desktop / External 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 2 Unlikely to implement

add a filter for account for Specific Charge/Credit Summary

When running Specific Charge/Credit Summary from the corporate view, it would be great to add a filter for account. For example, if a customer wanted to see all staff discounts in the month, it would be super handy to be able to pull actuals for a...
Beth Carlin 10 days ago in Procare Desktop / Internal Facing 0

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 10 days ago in Procare Desktop / Internal Facing 0

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 2

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen 8 months ago in Procare Desktop / External 0 In Review

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0 In Review