Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 131

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 10 months ago in Online Ideas Workspace / OL - Student Data 2 Shipped

Myprocare: Match card type accepted for payment

The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type th...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Shipped

Delete and manage Documents

Currently, in Procare Online, there is no way to remove a document that has been uploaded to a student's profile. This frustrates customers who can accidentally attach the wrong document to the wrong entity and are unable to correct it. There have...
Sirah Brautigam 8 months ago in Online Ideas Workspace / OL - Documents 3 Shipped

Subsidy Reporting

Centers need to be able to track the amounts they invoice, receive as payment and write off on Subsidy account ledgers. Currently, the only report that shows subsidy ledger info is Ledger Detailed Transaction. It does not include descriptions and ...
Zachary Keith about 1 year ago in Online Ideas Workspace / OL - Reports 3 Shipped

Extend the time for NEW families filling out forms for registration on My ProCare

Right now when a New family is filling out registration forms on MyProcare if they don't complete it within 15 minutes and press complete it just sends them back to the home screen to login their email. Many of these forms are state mandated and v...
Austin Branham 10 months ago in Procare Desktop / External 1 Shipped

Ability to Delete Document from Student Profile

Currently users cannot delete documents uploaded to a student profile, and there have been many requests from Support that this is a huge pain point, mostly due to accidental uploads being ascribed to the wrong student.
Kate Yzquierdo about 4 years ago in Online Ideas Workspace / OL - Student Data 11 Shipped

Unify Surcharging Options on both Desktop and Online

Procare Desktop allows centers to surcharge all card payments. Procare Online only allows a surcharge to be placed on Credit Card payments. This can be terribly frustrating for Online customers. Often they ask why we can't surcharge all payment ty...
Zachary Keith over 2 years ago in Procare Desktop 3 Shipped

Improve Parent Sign Up Process

To help reduce the growing support load of assisting with parent sign up issues, please see my following suggestions listed in order of most to least impactful: Only allow sign up when the user email matches the email address that the code was sen...
Guest almost 4 years ago in Online Ideas Workspace / Other 5 Shipped

QB School Setting - When Parent Conversation Messages is turned to No Access, it removes access from the parent side as well.

Multiple schools have asked for the ability to turn off direct messaging for the parents or limit it. When you turn the QB permission at the bottom of the account to No Access for "Parent Conversation Messages," it hides the messages from the scho...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 1 Shipped

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 2 Shipped