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Procare Desktop

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Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak about 6 hours ago in Procare Desktop / External 0

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak about 5 hours ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 15 days ago in Procare Desktop / External 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak about 1 month ago in Procare Desktop / External 0

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 23 days ago in Procare Desktop / Internal Facing 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of configuration option where they can set a cutoff time for their schools for the same time and prevent users...
Jesse Hartman 12 days ago in Procare Desktop / Enterprise Support 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Create a TE Report to see Future Scheduled Batches

With the new TE Batch functionality, batches can be scheduled in the future and will generate an error if they are modified within 15 minutes of their scheduled submission time. This is problematic because the only place in the front-end where the...
Preston Holden 20 days ago in Procare Desktop / Internal Facing 0

Custom Report - Attendance/Roster Discrepancy

Customer Funded Queue Customer uses a Tracking Item category to determine the number of days they bill a child for. It is configured to have options for various combinations of weekdays, representing the days. They are asking for a custom corporat...
Jesse Hartman 22 days ago in Procare Desktop / Internal Facing 0