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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 1 day ago in Procare Desktop / External 0

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 1 day ago in Procare Desktop / External 0

Allow admins to send specific trainings to specific staff

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
Beth Carlin about 5 hours ago in Professional Development / Learning Management System 0

Allow users to create custom training for their locations

Customers would like the ability to add custom training to Procare Professional Developlent, specific to their needs
Beth Carlin about 5 hours ago in Professional Development / Course Content 0

PPD - Add Procare Training and Provide Certificates

Add Procare Implementation Training to Procare Professional Development.The Online / Engagement Training is already largely video based.Over the years we have heard customers interested in a certificate to prove they are Procare trained.
Beth Carlin about 5 hours ago in Professional Development / Course Content 0

Enhanced Billing Box Permissions

Customer would like expanded permission options for Billing Box, to allow users to open the Billing Box Window but not make any changes inside. Users sometimes need to reference Billing Box line items for specific children, but having to run a rep...
Jesse Hartman about 22 hours ago in Procare Desktop / Enterprise Support 0

When someone calls with a question and you say you are going to call them back so they can get their problem fixed... Then CALL them BACK.

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Guest 1 day ago in Desktop User Suggestions 0

Batch Emails

Please bring back the option for Procare to send confirmation emails, for: Batch Summary, Settled Batch Summary.
Guest 2 days ago in Desktop User Suggestions 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 16 days ago in Procare Desktop / External 0

Move MSGR report to TE Corp Reports

Feature Request: Restricting Access to the MSGR Report Background: The Primrose Schools of South Tulsa and Midtown Tulsa, owned by Kelli Miller, have raised concerns regarding the MSGR report. Currently, this report is visible to all users marked ...
Pamela Armstrong 9 days ago in Primrose Private Ideas / Reporting 0