Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest 5 days ago in Online Ideas Workspace / OL - Documents 0

Sync All Data Across Procare Platforms

I help oversee two childcare facilities. One mainly utilizes Procare desktop while the other relies on the online platform. I will now be running family account billing and time sheet reports for both locations. Ideally, I would like to be able to...
Guest 2 days ago in Desktop User Suggestions 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 26 days ago in Procare Desktop / External 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 11 days ago in Procare Desktop / External 0

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd 2 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Student Data 0

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Daily Activities 0

Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so

BAM 96329000 - Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Customer would like the option to add more than 2 options in the drop down filed in the registration form

BAM 49679449 - Customer would like the option to add more than 2 options in the drop down filed in the registration form
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Leads 0

Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)

BAM 38837426 - Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)
Pam Littleton 2 days ago in Online Ideas Workspace / OL - Staff Management 0