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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow centers to send documents back to parents without having to create a new one.

My center would like to utilize the documents feature. What we are running into is that if a parent doesn't complete the document correctly, we have to reject it and completely resend it again. It would be helpful if when rejecting the document, w...
Guest 3 months ago in Desktop User Suggestions 0

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman about 2 years ago in Procare Desktop / External 0 Will Not Implement

Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook over 2 years ago in Procare Desktop / External 1 Will Not Implement

Add Security Deposit Feature

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Send a notification to parents when their child is marked absent

If parents received a push notification when their child is marked absent, they would be aware that the drop off window is closed. Also, if their child wasn't brought in todayby someone other than them
Guest 3 months ago in Desktop User Suggestions 0

Email/Push alerts for activities requiring approval

Allow for email and push alerts whenever an activity is created that requires Admin approval
Rob Relf 6 months ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 2

Milestones - CDA - G_Person, AR_Enrollment tables schema changes - Include Last Modified date

Milestones is a user of Cloud Data Access and has requested that a Last Modified column be added to the G_Person and AR_Enrollment tables to know when the last time a record was changed. Existing entries would need a default value of '1900-01-01' ...
Preston Holden 7 months ago in Desktop User Suggestions 0

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith about 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement