Ideas

DT centers are only able to sync profile photos the first time a staff/student/pickup person is added to Procare. Center is not able to make changes or update them over time and would like to either have updated photos in desktop change Family Eng...

Center wanted to know if there was a way to sort the My ProCare Review and Import list (ascending/descending age, for example) and expressed frustration with the fact that ages show in months and not years. They, like many others, use My ProCare a...

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...

Description of Issue: From Dani at KA corp - We worked with Sean at tadpoles and he confirmed that if you delete a contact (relationship) in Procare, it isn't making a call to tell tadpoles to delete that contact. Therefore, the old/bad records on...

a report that you enter a date range and it will print each pay stub. This would include hours, gross, each withholding, net. Needed when state audits them.

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.

Avoid the need to fully refund and then charge the difference

User's would like the ability to see parent photos on Family Engagement to improve security as not every staff knows every parent's face. Currently parent's are able to update this information, but very rarely do and center staff do not have the a...

Myprocare registrations are stored in 'packages' that can be imported from the Procare client. The relevant packages for an IKN are stored within the databae for that IKN. Currently, once a package is deleted, it is removed from the Procare_IKN da...