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Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 11 months ago in Procare Desktop / Internal Facing 0 In Review

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook over 3 years ago in Procare Desktop / Internal Facing 1 Planned

Adding Child ID to ledger transactions

-Customer funded development request- Customer uses a variety of custom reporting solutions layered on top of CDA in order to get the insights they need from their data. Ideally they want to simply ‘follow the money’ and derive insights about FTE ...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 1 Planned

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 11 months ago in Online Ideas Workspace / OL - Enrollment 2 Future consideration

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 11 months ago in Procare Desktop / External 1 In Review

TE batch Notification Emails

Several customer have reported that they use batch notifications in their own processes to inform them of actions that need to be taken. batch notifications are no longer being sent out to customers with the latest updates to Tuition Express, and ...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 11 months ago in Procare Desktop 1 Will Not Implement

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement