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Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin almost 3 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

CDS - Custom Procare Extra - ZKTeco Door Controller

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...
Preston Holden 4 months ago in Procare Desktop / Enterprise Support 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith over 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith over 1 year ago in Procare Desktop / External 1 Will Not Implement

IKS Integration Enhancement: Permission Granularity

IKS would like the integration to allow customers like CDS and Endeavor to be able to restrict users from creating new families in IKS. IKS registration flows sometimes create new families unintentionally, leading to sync errors. IKS can configure...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: TE Integration

IKS would like to include TE into the existing integration, in order to support processing one-time registration fees via Tuition Express directly from IKS interfaces. Clients such as CDS and Endeavor want to collect registration fees during form ...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Expose Child-level UUID

IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0