Staff cannot see their schedule created on the desktop side of Procare on their app. But when I create their schedule on Procare connect I loose the functionality of payroll.

Not allowing parents to sign in/unlock our secure door before we "open" for the day would ensure children are not being dropped off before the appropriate time

It would be really helpful for us to be able to look at the total daily attendance and see in a report and/or graph what the trend is day by day, week by week, month by month, and average of year by year.

Customer would like to be able to apply Standard Amount adjustments to specific subsets of accounts when using the button to update billing boxes. Configuration > System > Accounting Management > Family Accounting > Standard Amounts Wh...

Any center utilizing waitlists who have families returning (re-registering) for various sessions likely get complaints from parents about this. It appears that their child's registration is confirmed, even when they are being waitlisted. They prin...

Customer has reported that a family's card was flagged by their bank as a fraudulent charge because the card was swiped instead of using the EMV chip on their card. Customer is extremely concerned that the industry is moving along and we are not k...

Dear ProCare Team, I am writing to express my concern about a recent change to the Parent Kiosk feature. Specifically, the new update, which provides parents with two tabs, allows them to view the number of children currently enrolled, as well as ...

It would be nice to be able to edit the message parents receive when they click the Submit button on a registration form.

I am the director and currently have parents enrolling in autopay (invite sent to parent via txt or e-mail) and our admin is not notified when this is completed. She stated that she has to go in and look to see if there are any new enrollments to ...

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.