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POS Point of Sale process update

Customer stated concerns around the updates POS Payments process, paying by card in person.While there is a requirement to confirm the payment amount on the first screen, there needs to be an update to the process or a clearer call out. They state...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 0

TE POS on ACH Only Centers opens HPP

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...
Shannon Nowak 21 days ago in Procare Desktop / External 0

Create a configurable option for Deposit Report Post Date Logic

A recent enhancement included in the Scheduled Payments introduction changed the way the Post Dates reflect on Deposit Reports to represent anticipated funding rather than matching the date of the scheduled payment. This was done in the interest o...
Preston Holden 24 days ago in Procare Desktop / Internal Facing 0

Add a date filter to User Group Limits

This is for a very specific scenario Customer would like to add a date filter to user group limits. They are selling their center and in the discovery process they want to only allow the seller to view Procare information within a certain date ran...
Beth Carlin 24 days ago in Procare Desktop / Internal Facing 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Contract Billing Proration

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 11 months ago in Procare Desktop / Internal Facing 0 In Review

Adding Child ID to ledger transactions

-Customer funded development request- Customer uses a variety of custom reporting solutions layered on top of CDA in order to get the insights they need from their data. Ideally they want to simply ‘follow the money’ and derive insights about FTE ...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook over 3 years ago in Procare Desktop / Internal Facing 1 Planned