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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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The Ability to add Staff members in a bulk upload.

I've had several centers with over 20 staff members. Giving them the option to add their staff members to a spreadsheet and bulk upload them to their account, would be nice and helpful too for multiple locations.
Esmeralda Serrano about 1 year ago in Online Ideas Workspace / OL - Staff Data 1 Future consideration

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 9 months ago in Procare Desktop / Internal Facing 0 In Review

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

add an ALL ROOMS option to the Edit Room Assignment window

When I am training, I often recommend that Admin staff, in particular, be assigned to All Rooms. If there are a lot of rooms, it can be cumbersome to have to check each room and it's easy to miss one room. It would be nice if there was a box that ...
Debbie Scarlett Foster 11 months ago in Online Ideas Workspace / OL - Staff Management 0 Future consideration

Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 11 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 Future consideration

Expanded Subsidy Reporting

The current Subsidy Reporting offering is inadequate for our customer's needs. Currently, the Ledger Detailed Transaction Report is the only report offered in Online that shows Subsidy data. Procare Desktop offers 17 different reports across 6 Cat...
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Reports 4 Planned

Call back system on wait time

This would be useful for when you have longer wait times people are not suck on hold for long periods of time.
Guest 28 days ago in Desktop User Suggestions 0

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of a corporate-level configuration option where they can set a cutoff time for their schools for the same time...
Jesse Hartman 28 days ago in Procare Desktop / Enterprise Support 0

my procare payment alert

It would be extremely helpful if there was an email sent when a payment is made through my procare.
Guest about 1 month ago in Desktop User Suggestions 0

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest over 1 year ago in TE Transactions / Increase TE Adoption 1 In Review