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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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ADD new child to existing families

Can you add a feature so they can ADD a new child directly to an existing account rather than having our team have to add the new child? It seems to reason that if a New Family can register multiple children at once that Returning Families can do ...
Guest 25 days ago in Desktop User Suggestions 0

Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee about 2 months ago in Online Ideas Workspace / OL - Subsidy 0

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 4 months ago in Procare Desktop / Internal Facing 0

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen 4 months ago in Procare Desktop / External 0

Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 26 days ago in Desktop User Suggestions 0

Automatic reminders for requirements due

We are struggling keeping track of the required forms due dates. It would be great if there would be an option to send automatic reminders to us and the parents before the requirement is due.
Guest 3 months ago in Desktop User Suggestions 0

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook 9 months ago in Procare Desktop / Internal Facing 0 Future consideration

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 27 days ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 27 days ago in Desktop User Suggestions 0

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant almost 2 years ago in Procare Desktop / Internal Facing 1 Planned