Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Ability to add more than one staff to incident report

Client asked if there was a way to indicate more than one staff on an incident report as being there. I suggested adding to description as a work around.
Guest over 3 years ago in Online Ideas Workspace 0

SCW: OMER Report - Update Requests

BGCWPA has requested a report to pull the following data fields with the ability to pull by location and by programs. -Child First and Last Name, Student ID, Date of Birth, Gender, Age, Race, Ethnicity and Guardian Name *The existing OMER report i...
Meagan Haas about 1 year ago in SCW 0

Enhance Discount Logic To Prevent Centers from Unintentionally Removing Discounts from Family Accounts

Problem: Discounts are being unintentionally removed from family accounts by Cadence administrators. This applies to all discounts that are applied from the business level that are not available/visible from the center level. It is a business requ...
Robert Skylis about 1 year ago in SCW 0

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright about 1 year ago in TE Transactions / Operational Efficiency 0

Bubble vs List View staff app attendance

Apparently there are some options available on the Procare App that differs on Android and Apple devices. Please ensure that any option available on the app is available for all devices. This causes confusion for clients and for us. I had a client...
Guest over 3 years ago in Online Ideas Workspace / Other 2

Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 In Review

Add Brand Filter to Report

For the report Monthly Centre Summary - PDF, if this can be converted to Excel and then on each tab have the centres under the filter brand. Or add the brand as a filter for the PDF and they each create on one page
Guest about 1 year ago in SCW 0

Daily Insites - Add the user who created the daily insite to the Daily Insite Timeline screen

This will let customer know who created the Daily Insite. Currently SCW ties the user to daily insite photos, but not to the insite itself.
Guest about 1 year ago in SCW 0

Allow opt out of daily summary

In the tier 1 email queue we get regular requests from parents on how they can disable the daily summaries they receive about their child
Nick Sarbaum over 3 years ago in Online Ideas Workspace 0

SCW: Health Insurance Reporting Needed

Client needs to be able to pull and export the following data fields in report format: Child Name, Center, Health Insurance (Yes/No), Policy Name, Policy Number, Insurance Phone
Meagan Haas about 1 year ago in SCW 0