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Procare Desktop

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Automated Emails from DT

Kama'Aina Kids - 10859000 Customer would love to see a feature in DT that would allow them to setup an automated and recurring email to her parents. The intent would be to send out statements or reminders to parents based on an email template they...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Integrate 1Place Childcare with Desktop

1Place Childcare is interested in an integration with Desktop to bring over basic Child and Family Data to 1Place Childcare.When they mentioned this at the KRK Director retreat, KRK users were very interested in integration.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Future consideration

Allow parents to comment on their children's photos.

It would help users communicate with the hosts posting the pictures making the app more engaging.
Guest 5 months ago in Procare Desktop / External 1 Will Not Implement

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith almost 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Automatically send report / DataView in email to selected recipients

Customer would like to automatically send a report in an email to selected recipients. Specifically, they are looking to automatically email information to then download and import into their payroll platform
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 3 Planned

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller almost 3 years ago in Procare Desktop / External 1 Already exists

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 12 months ago in Procare Desktop / External 0 Will Not Implement

Payroll deduction import

Description: Customer wants to see functionality in Desktop that allows them to import payroll deduction numbers in bulk. They want to be able to import the deduction amount and the person/account associated to have a more efficient way to apply t...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 2 Will Not Implement