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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Recurring payment notification

Once a parent signs up for recurring payment from the link we send through Procare, it would be beneficial for us to receive an automated email that the payer has signed the agreement. In this way, we can immediately print the agreement and store ...
Guest 22 days ago in Desktop User Suggestions 0

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson 6 months ago in Online Ideas Workspace / OL - Newsletters 0

Please consider ApplePay and AndroidPay

In this digital age, a lot of parents are inquiring about paying through the easy tap of their phones. We would love to be able to offer ApplePay and AndroidPay as an option.
Guest 23 days ago in Desktop User Suggestions 0

OT Calc for Twice Monthly Payroll

Since we have the option to configure the pay periods for Twice a Month, we should have the option to calculate OT for those pay periods, i.e. anything over 80 (or have the customer input the desired number) standard hours.
Erika Kreider 23 days ago in Desktop User Suggestions 0

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Reports 1

Limit/Restrict Staff Access to Classrooms

Many centers would like to be able to limit what their staff can see and do in the app for other classrooms. They want their staff to only engage with certain students or rooms. BAM 15186000 is one example, coming from Brightwheel, and she says th...
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Permissions 0

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Reports 0

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 7 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham 6 months ago in Procare Desktop / External 3 Will Not Implement

Ability to Refund Families After 90 Days

Some customers need to be able to refund families when the payment was made longer than 90 days ago. A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0