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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 7 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 6 months ago in Online Ideas Workspace / OL - Student Data 0

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Subsidy 3

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 11 Planned

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 7 months ago in Procare Desktop / Internal Facing 0 Planned

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Leads 2

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / Other 0

Load right data

When I try to review the logging for my center it will not load the information for the correct date being set. It loads the current days stuff even if the calendar says it is showing the previous day.
Guest 26 days ago in Desktop User Suggestions 0

Active children show up first

I would like to suggest that it would be a good idea to list the active children first in a family on procare. This way when posting or checking time in/out those children would come up first instead of children who are no longer enrolled. Thanks,...
Guest 26 days ago in Desktop User Suggestions 0

Can we add sound and/or text message to SISO Notifications?

Caller explained that they have students playing sports outdoors when parents come to sign them out, and they do not always see the notifications that the child's been signed out, other than seeing the green dot go away.
Erika Kreider 26 days ago in Online Ideas Workspace / OL - Notifications 0