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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Create Brightwheel battlecard

Marketing made this Battlecard for SWC: https://procaresoftwarellc.sharepoint.com/:p:/r/sites/Marketing/New%20Brand%20Document%20Libary/Competitive%20Intelligence/Brightwheel%20Intel%20-%20Product,%20Videos,%20Publications%20%26%20Assets/Competiti...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0

Description of staff permissions

Customers always ask what each permission really means or limits in the "role and permissions" section for staff. The only explanation offered is for "parent contact". Can all of the permissions have an explanation for them when you hover your mou...
Kami Lee over 3 years ago in Online Ideas Workspace / OL - Permissions 0 Planned

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest over 5 years ago in SCW 1 Will Not Implement

Expand reporting on SCW usage

SCW AMs would like reporting on how many centers/which centers are using the following features: Registration 3rd party billing Insight app
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest over 5 years ago in SCW 0 Will Not Implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest over 5 years ago in SCW 0 Will Not Implement

Easier way to input one-off scheduled changes

Whenever there is a professional developmeent day or non-school day, there are often full day camps that offer care for children. These days, staff must chage the late pickup fee hours at each site. This is a very time consuming, manual process fo...
Mike Mercer almost 2 years ago in SCW 0 Future consideration

Report on tuitionexpress.com

Data we'd like to see: Company ID Root ID Center Name Last activity in https://www.tuitionexpress.com/ Interaction with merchant statement How many families are paying via the website in a given date range I'll be very honest that I do not know mu...
Anastasia Goggins almost 2 years ago in Data Platform / Tuition Express Reporting 0 Will not do

Make Payment Information Deactivate with withdrawal

When a termination date is entered, it automatically changes the payment on the auto tab to deactive.
Guest over 5 years ago in SCW 1 Future consideration

Difficulty identifying families with same name when entering payments in payment journal

Right now, if families have the same last name, there is no identifying information available on the payments journal screen except their current balance which does not always make it possible to identify the proper family who is paying.
Guest over 5 years ago in SCW 0 Will Not Implement