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Procare Desktop

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Overrides report

Stephanie from The Nest would like a report that shows schedule overrides.
Shelby Hansen 9 months ago in Procare Desktop / External 0

Child Document drag and drop

Customer would like to see 'drag-and-drop' functionality when using child documents within Desktop.
Jesse Hartman 9 months ago in Procare Desktop / Internal Facing 1

Myprocare import initials

Customer wishes to have greater visibility on the actions taken by staff when importing accounts or reregistrations from myprocare. Currently the account logs display 'sys' for the user who performed the import. The business need is for more infor...
Jesse Hartman 9 months ago in Procare Desktop / Internal Facing 0

MyProcare corporate controls

Customer expressed a need for more efficient management of myprocare from a corporate perspective. They would like to build programs at a corporate level and then selectively apply those programs to individual locations. Such a feature would ideal...
Jesse Hartman 9 months ago in Procare Desktop / Internal Facing 0

More Granular User Group Limits / Permissions

Creative World - 80490671 Customer is requesting that some User Group Permissions be enhanced so that there is an ability to restrict functionality for some users while maintaining the ability access that feature. Examples: Under item 20.10.30.20,...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0

Linking Primary Classroom to Scheduled Classroom

Several enterprise customers have requested that, if a Scheduled Classroom is configured for a child record and active, that the Primary Classroom of the child record reflect what is scheduled rather than have each data point be separately configu...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 2 Planned

Enhanced Ledger Lock functionality

The request would be to add an option under the 'Recurrence Type' menu for the 1st business day of the month, or to have Ledger Lock calculate weekends and configured School Close Dates when determining grace periods. Their intent is to lock the l...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 0

Notification for when payments fail to post

Endeavor Schools 95003907 When payments fail to post to the ledger, customers are not currently alerted with a notification. Running reports in tuitionexpress.com after the fact can help identify when payments fail to post, but this becomes a chal...
Jesse Hartman over 1 year ago in Procare Desktop 1 Planned

Attendance Report Request

Average length of stay for children that have withdrawn (not counting currently enrolled studentsQualifiers:• If they withdrew for less than a month and re-enrolled and are currently enrolled, the withdrawal period would not count• If they withdre...
Michelle Lackey over 1 year ago in Procare Desktop / Internal Facing 1 Already exists

Authentication/verification process for digital payment filing

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...
Shelby Hansen over 1 year ago in Procare Desktop / External 2