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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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ability to assign more than 1 room to students

We have encountered an issue with the current system configuration where each student can only be linked to one room. Unfortunately, this setup does not suit the operational needs of our school. For example, at our school, we have different classe...
Guest about 1 month ago in Desktop User Suggestions 0

Classroom schedule cap based on classroom maximum

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Courtney Iversen over 1 year ago in Procare Desktop / External 4 Needs More Information

Admin should not have to approve absences in FE

The absences show up on the Dashboard in FE and admin needs to approve them in order for the "Pending Approvals" to get to zero. This is just another step that admin do not want to do. There is currently no way to turn this off. Harrison Village C...
Brenda Cave 6 months ago in Online Ideas Workspace / OL - Dashboard 0

Change Quickbooks Support to Quickbooks Online

As of October 2024 Quickbooks desktop is no longer sold and support will be cut off in the next few years. Our school was forced to upgrade to Quickbooks online. Its beeen a nightmare. Please make a feature where you make Procare cloud work with Q...
Guest about 1 month ago in Desktop User Suggestions 0

Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson about 1 month ago in Online Ideas Workspace / Tuition Express/Payments 0

date for moving a child up

It would be nice to have a date to move a child up to another class. then have the reports match that. right now if i pull a meal count report from 3 months ago its going to show a child who has moved in the wrong class, same goes for when we chan...
Guest about 1 month ago in Desktop User Suggestions 0

Recent payment scroll bar

In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
Guest about 1 month ago in Desktop User Suggestions 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Permissions 0

When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest about 1 month ago in Desktop User Suggestions 0

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest 3 months ago in Desktop User Suggestions 0