The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Note from customer: Many parents have expressed that they wish they could customize their notifications. Right now, all notifications (for pictures, notes, and messages) are grouped together, and important messages can be missed. It would be benef...
Note from customer: Currently, I have to scroll through what feels like hundreds of pictures and notes just to get to posts from a previous month. It would be incredibly helpful to have a feature where users can type in the month they are looking ...
The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
Centers are often reimbursed based on Attendance. While they invoice private pay families a set, weekly amount. State and County subsidies often take into consideration: The Student's AttendanceThe number of Weekdays in a monthThe number of Holida...
MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch
When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera
7 months ago
in Procare Desktop
1
Will Not Implement
Recurring Attendance Plan Improvement for Late Pick Up Fees
I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.
Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
1
Will Not Implement
0
