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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Option to have blank schedules

We used the blank schedules feature (which now appears to no longer be an option) to do billing for situations where the family was only paying for days attended. Blank schedule+billing formula that only captures attendance=billing based on only d...
Guest about 1 month ago in Desktop User Suggestions 0

Block Explicit Language in Captions

Customers have requested that explicit language be automatically blocked or flagged within the app, specifically in captions on daily activities. This would help ensure content shared with parents remains appropriate and aligned with professional ...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration

allow staff to see accrued / used vacation balances on app

Allow staff a location to see how much vacation time the have vs how much they have used in the app
Guest about 1 month ago in Desktop User Suggestions 0

More Potty Choices

If there could be more options for potty on the app. The potty training room would prefer having options of "potty-pee" "potty-bm" "potty-bm and pee" "diaper-dry-tried" "diaper-dry-peed on potty" "diaper- dry bm on potty" "diaper-wet-peed on potty...
Guest about 1 month ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest about 1 month ago in Desktop User Suggestions 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 7 months ago in Procare Desktop 1 Will Not Implement

Daily CACFP report broken down by free/reduced/paid

The state of IL requires a CACFP report to be separated by type and shows daily info.
Courtney Iversen 11 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 8 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

admin approval of incident reports from the app

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop
Guest about 1 month ago in Desktop User Suggestions 0

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook almost 3 years ago in Procare Desktop / Internal Facing 1 Planned