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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 7 months ago in Procare Desktop 1 Will Not Implement

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 3 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 8 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Daily CACFP report broken down by free/reduced/paid

The state of IL requires a CACFP report to be separated by type and shows daily info.
Courtney Iversen 10 months ago in Online Ideas Workspace / OL - Reports 0

Enhancement to Enrollment Status Summary report

Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Online/Engage: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14Complexity - 3 of 4 types (Up...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - School Settings 0

Desktop: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 1 Future consideration

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 2 months ago in Procare Desktop / Enterprise Support 0 In Review

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 2 months ago in SCW 1 Future consideration