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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 7 months ago in Online Ideas Workspace / OL - Student Data 0

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 6 months ago in Online Ideas Workspace / OL - Subsidy 3

View POS transactions on the Procare Cloud Web App

We are an hourly daycare center and as the owner, I'm checking the Tuition Express website multiple times a day to see payments being made. With the TE website going away, it would be nice to be able to check daily sales on the Procare Cloud Web A...
Guest 26 days ago in Desktop User Suggestions 0

Allow editing for Agency posting

Once an agency posting is input, no changes can be made. This is frustrating when we have to show CCAP that the funds are going to the intended individual, when generic human error is made. If I was able to edit it, It would save me a lot of hassl...
Guest 26 days ago in Desktop User Suggestions 0

Ability to Refund Families After 90 Days

Some customers need to be able to refund families when the payment was made longer than 90 days ago. A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 8 months ago in Procare Desktop / Internal Facing 0 Planned

Limit/Restrict Staff Access to Classrooms

Many centers would like to be able to limit what their staff can see and do in the app for other classrooms. They want their staff to only engage with certain students or rooms. BAM 15186000 is one example, coming from Brightwheel, and she says th...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Permissions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / Other 0

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 8 months ago in Online Ideas Workspace / OL - School Settings 0