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Procare Desktop

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Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels 11 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber 12 months ago in Procare Desktop / External 0

Add multiple tables to Data Viewer (user defined & Tracking)

Current functionality only enables users to run reports with tracking items OR user defined fields. Customers need to report using both. We need to add a data view tool that enables users to use report using multiple data tables.
Elliott Tarrant almost 2 years ago in Procare Desktop / Internal Facing 0

MyProcare recover deleted families

Customer has requested an ability to 'recover' families who are accidentally deleted from the myprocare import screen (either new families or for reregistration). Currently user error forces customers to have parents fill out a new family sign up ...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 In Review

Add spell check for emailing parents

Customers would like to have spell check when composing emails to parents in Procare Desktop
Leanne Scope about 2 years ago in Procare Desktop / Internal Facing 0

Add Automatic Billing Feature

Customers are requesting an Automatic Billing Feature, similar to Procare Online and some of our competitors.
Zachary Keith over 2 years ago in Procare Desktop / Internal Facing 0

Allow Customers to Charge Registration Fees as part of New Family Sign-Up on MyProcare.com

Customers want to charge a Registration Fee and/or Deposit as part of New Family Sign-Up on MyProcare.com.
Zachary Keith over 2 years ago in Procare Desktop / Internal Facing 0

Allow centers to customize the fields displayed on MyProcare confirmation emails

Currently the MyProcare confirmation email displays most but not all data collected during New Family Registration and Re-registration. Many centers use these emails as their 'hard copy' for the family registration. Some fields they find unnecessa...
Justin Cook over 2 years ago in Procare Desktop / Internal Facing 0 Unlikely to implement

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak over 1 year ago in Procare Desktop / External 0

Silent install option for Procare Desktop installation .exe

Customers are requesting automated deployment of the Procare Installation .exe. With enterprise customers who are growing quickly, manually running the installer is not feasible or efficient for them. They are looking for an MSI installation file ...
Rose Wasserman over 1 year ago in Procare Desktop / Enterprise Support 0