Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Newsletters 2

Allow Lesson Plan Customization or Upload for customer specific templates

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 7 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

Tuition Express Automated Payment Processing Form needs a blank for the cvv code for credit cards.

The cvv code is required to input the credit card data, but there is not a spot for the parents to include it. We are having to call the parents to get it.
Guest about 1 month ago in Desktop User Suggestions 0

Create a more powerful report writing tool

I would like to be able to pull reports of all the data on a student's record including custom fields we may have. Having this ability would allow me to create charts of demographic information like income ranges, ethnicities, genders, etc. to pro...
Guest about 1 month ago in Desktop User Suggestions 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Daily CACFP report broken down by free/reduced/paid

The state of IL requires a CACFP report to be separated by type and shows daily info.
Courtney Iversen 12 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Dashboard to track if Lesson Plans have been posted for all classrooms

Customer would like a dashboard or a way to track if all classrooms have lessons posted for x date range
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0 Needs More Information