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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Include requested schedule in Registration

Customer would like to allow parents to request schedules in the Procare Online Registration / Re-Registration Forms.Likely from a preset list. Maybe like a checkbox listBe able to approve the registrationAnd separately approve the schedule request
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Attendance Billing Plan Report

A Tuition Billing Plan Report existsIt is helpful to see who does not have a recurrin gplan filled outI am not seeing one for attendance recurring billingStudents with attendance recurring billing do not show their recurring billing on the tuition...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Reports 0 Planned

Have the Fingerprint reader work with Procare Online

Customer would like the Fingerprint reader to work with procare Online.It adds a needed level of security.Staff have proven they might share their PIN and log in other employees
Beth Carlin about 1 month ago in Online Ideas Workspace / Other 0

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

After 2025.11.1 update

Guest about 1 month ago in Desktop User Suggestions 0

More Potty Choices

If there could be more options for potty on the app. The potty training room would prefer having options of "potty-pee" "potty-bm" "potty-bm and pee" "diaper-dry-tried" "diaper-dry-peed on potty" "diaper- dry bm on potty" "diaper-wet-peed on potty...
Guest 2 months ago in Desktop User Suggestions 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 9 months ago in Procare Desktop 1 Will Not Implement

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration