Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1774

Have the Fingerprint reader work with Procare Online

Customer would like the Fingerprint reader to work with procare Online.It adds a needed level of security.Staff have proven they might share their PIN and log in other employees
Beth Carlin about 1 month ago in Online Ideas Workspace / Other 0

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

After 2025.11.1 update

Guest about 1 month ago in Desktop User Suggestions 0

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 7 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 0 Future consideration

More Potty Choices

If there could be more options for potty on the app. The potty training room would prefer having options of "potty-pee" "potty-bm" "potty-bm and pee" "diaper-dry-tried" "diaper-dry-peed on potty" "diaper- dry bm on potty" "diaper-wet-peed on potty...
Guest 2 months ago in Desktop User Suggestions 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 9 months ago in Procare Desktop 1 Will Not Implement