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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook almost 3 years ago in Procare Desktop / Internal Facing 1 Planned

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 9 months ago in Online Ideas Workspace / OL - School Settings 0

Ability to Refund Families After 90 Days

Some customers need to be able to refund families when the payment was made longer than 90 days ago. A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Reports 1 Planned

Attendance Sheets Batch for Agency Families

Each week, I have to send out attendance sheets for agency families to sign before I can bill the agency. It would be a huge time saver if I could send these out in a batch, to be sent individually to each agency family (itemized so I can select t...
Guest about 1 month ago in Desktop User Suggestions 0

Family and staff email addresses populate when sending reports

When sending reports to families or staff, I have to copy and paste email addresses. It would be a huge time saver if the main email address on each account could populate in the email. (For example, attendance or billing reports and payroll repor...
Guest about 1 month ago in Desktop User Suggestions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / Other 0

Lesson Plan Formatting and Request for a Lesson Plan Template Feature

Feedback from BAM 60816591: Could we simplify the lesson plan by using a consistent template, such as the 1-2-3…7 format or by category, every week without making changes? The current design presents an issue: if teachers follow your suggested met...
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 1

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 1