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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Create a more powerful report writing tool

I would like to be able to pull reports of all the data on a student's record including custom fields we may have. Having this ability would allow me to create charts of demographic information like income ranges, ethnicities, genders, etc. to pro...
Guest 1 day ago in Desktop User Suggestions 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd 1 day ago in Online Ideas Workspace / OL - Parent Messaging 0

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 16 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson about 1 month ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Accounting Feature Request

Hey there, I want to connect with someone about some critical features that aremissing that would allow us to do better bookkeeping for clients usingProCare. We are the bookkeepers for Brush Creek Family Services currently. The ability to add a ...
Guest 2 days ago in Desktop User Suggestions 0

Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest 2 days ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer 2 days ago in SCW 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 2 months ago in Online Ideas Workspace / Other 0 Future consideration

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Reports 0 Planned

Include a hard stop where parents are not able to sign child in if they are not scheduled for that day.

If Jane Doe is not signed up to attend on 7/22, and her parents try to sign her in on the app, a message should pop up that they are unable to do so because their child is not signed up for school that day. If a child is only enrolled for Mondays,...
Guest 3 days ago in Desktop User Suggestions 0