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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 3 months ago in Online Ideas Workspace / Other 0 Future consideration

User Active/Inactive change report

Customer would like to be able to report on A list of users who have had their account made inactive as of x date A list of users who have had their account made active as of x date Preferably, this would exist as a Corproate report, if not a Cent...
Beth Carlin 6 days ago in Procare Desktop / Internal Facing 0

POS Payments should post the same day!!!

There has to be a way for payments to process to our bank if the payment is made before a certain time each day.
Guest 6 days ago in Desktop User Suggestions 0

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Notification email upon creation of lead from registration

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....
Jesse Hartman 23 days ago in Online Ideas Workspace / OL - Notifications 0

Allow admins to send specific trainings to specific staff

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
Beth Carlin 7 days ago in Professional Development / Learning Management System 0

Allow users to create custom training for their locations

Customers would like the ability to add custom training to Procare Professional Developlent, specific to their needs
Beth Carlin 7 days ago in Professional Development / Course Content 0

PPD - Add Procare Training and Provide Certificates

Add Procare Implementation Training to Procare Professional Development.The Online / Engagement Training is already largely video based.Over the years we have heard customers interested in a certificate to prove they are Procare trained.
Beth Carlin 7 days ago in Professional Development / Course Content 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 6 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Reports 0 Planned