Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1754

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 2 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 3 months ago in Online Ideas Workspace / Other 0 Future consideration

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Translating to Spanish for families

In the southern region families have mixed language needs. English and Spanish are the primary languages. Currently families are not able to opt for information to be translated in Spanish and the system does not offer an option for the message to...
Guest 6 days ago in Desktop User Suggestions 0

Tax Receipts for Canadian Customers

Need the ability to generate tax receipts for Canadian tax papers via Procare Desktop. With the ability to email them out similar to invoices.
Guest 6 days ago in Desktop User Suggestions 0

Add images to incidents

Ive had a handful of centers ask for a way to streamline the incident report option by adding pictures of the incident with the sharing of the activity. At the moment, i have told them to send pictures separately but that doesn't complete the inci...
Jose Arias 6 days ago in Online Ideas Workspace / OL - Daily Activities 0

Allow more than one Super Admin

The super admin would like to have other team members have the same access to their multi site registries.
Guest 6 days ago in Professional Development / Learning Management System 0

Update time frame for auto-checkout of children on timecards.

There appears to have been a change to the children timecards where they are automatically checked out at the time of our closure if their parents had not. I would like to figure out how to change that or have it reverted back. Per state licensing...
Guest 6 days ago in Desktop User Suggestions 0

Allow Users to remove Billing Type New Item from Invoices/Plans

Customer would like to remove theNew Item Billing Type from Invoices / Recurring Plans They would like their staff to use Presets, rather than creating a new item for the invoice.
Beth Carlin 6 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow Users to Edit the Billing Type Order in Invoices / Recurring Plans

Customer would prefer that the Preset billing type be the default first option, rather than New Item as it is now. They would like their staff to first use Presets, rather than creating a new item for the invoice.They are looking for 2 less clicks...
Beth Carlin 6 days ago in Online Ideas Workspace / OL - Billing & Accounting 0