Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1760

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Subsidy 3 In Review

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration

Restore Historical fees feature in Tuition Express site so data can be pulled for an entire year.

Restoration of the Historical fees feature so that data can be accessed over a period of time, not just monthly. It was good to be able to look at things over a fiscal year or quarterly.
Guest about 2 months ago in Desktop User Suggestions 0

Create a state-specific Income Eligibility Form (IES) along with the child enrollment form.

You can use the software to print state-specific Income Eligibility Forms (IEFs) (also referred to as Meal Benefit Forms or Household Income Sheets, depending on the state) along with a child enrollment form. The form will prepopulate the names, a...
Guest about 2 months ago in Desktop User Suggestions 0

Add a Meals Served/ Claimed report to OL

A customer requested that a report be added to OL that shows how many meals they are getting reimbursed for each child. They also want the ability to choose how many melas a day are claimed. They essentially requested the same functionality as the...
Ray Loerke 5 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Customer would like to be able to custom run reports based off programs

Customer would like to be able to custom run reports based on programs - BAM 99336785
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Programs / OL - Reports 0 Future consideration

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / Other 0 Future consideration

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest about 2 months ago in Desktop User Suggestions 0

Notification When Parents Upload a Document

Currently users are not notified when parents upload documents to student profiles. This is a big pain point with many of my customers and I have received a lot of feedback that they would like to be notified when parents upload documents. Having ...
Jane Ault almost 4 years ago in Online Ideas Workspace / OL - Documents / OL - Notifications 2 Future consideration

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.
Jessica Furey almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement