The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Ledger entries dated for the future shouldn't be treated as current by the software
We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...
Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Procare is one of the more annoying software we install because there is no silent installation option, thus no way to script the installation. We currently need to install Procare on 18 computers and have to do it manually on each one. The amount...
Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Timesheets should be able to be locked so that changes cannot be made to them once payroll is processing. By not having this feature, discrepancies arise, and it is difficult to see when those changes are made. We currently cannot tell if an emplo...
Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Save email templates in email account statements feature
Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
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