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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Guest 2 months ago in Desktop User Suggestions 0

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 2 months ago in Desktop User Suggestions 0

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Guest 2 months ago in Desktop User Suggestions 0

Allow to change/add birthday on My Procare - Review and Report - New Families Tab

When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...
Guest 2 months ago in Desktop User Suggestions 0

Add specific days to approved pick up persons

We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.
Guest 2 months ago in Desktop User Suggestions 0

Add Arizona as an approved state for the Kinderconnect Integration

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...
Preston Holden 5 months ago in SCW 0 Planned

Bulk Download Photo Activities

Parents would like an easy way to bulk download media from the app/site rather than having to download photos one by one.
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Daily Activities 0

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman over 1 year ago in Procare Desktop / External 0 In Review

Parent signatures on incident reports

It would be best practice if there was a way to require a parent signature on a incident report when it is documented into the child's feed on the app. And even more beneficial if a message pops up for the signature at pick up when the parent goes...
Guest 2 months ago in Desktop User Suggestions 0

Easy way to print parent/staff messages

Londa Quittem from New Horizon is looking for an easy way to print parent messages. Currently, The best way to print off messages for a student is to go to the message thread on the website, load all the messages needed, select them by clicking an...
Kelsey Boyd 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0