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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 6 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 4 months ago in SCW 1 Future consideration

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

Add CVV field to the Tuition Express Authorization Form

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...
Liam McCarthy 2 months ago in Procare Desktop / Internal Facing 1

Allow for Split Payments without creating multiple accounts

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

assign specific fees to schools

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...
Angela Kligora 2 months ago in SCW 0

Custom Headcount Report per Child Annually

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
Mike Mercer 4 months ago in SCW 0 Future consideration

Sync Allergy Info to online from Desktop and Allergy Icon available online

It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Guest 11 months ago in Desktop User Suggestions 0

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

When a Third Party Contract Expires, Have SCW Automatically Uncheck the Subsidy Sponsor Box On PRA

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...
Kevin Vergel-De-Dios 6 months ago in SCW 0 Future consideration