Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Tuition Express Automated Payment Processing Form needs a blank for the cvv code for credit cards.

The cvv code is required to input the credit card data, but there is not a spot for the parents to include it. We are having to call the parents to get it.
Guest 2 months ago in Desktop User Suggestions 0

Create a more powerful report writing tool

I would like to be able to pull reports of all the data on a student's record including custom fields we may have. Having this ability would allow me to create charts of demographic information like income ranges, ethnicities, genders, etc. to pro...
Guest 2 months ago in Desktop User Suggestions 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Accounting Feature Request

Hey there, I want to connect with someone about some critical features that aremissing that would allow us to do better bookkeeping for clients usingProCare. We are the bookkeepers for Brush Creek Family Services currently. The ability to add a ...
Guest 2 months ago in Desktop User Suggestions 0

Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest 2 months ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer 2 months ago in SCW 0

CRM Payments to show in Billing Account ledger

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kelli Boreson about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Sync Allergy Info to online from Desktop and Allergy Icon available online

It would be nice to sync allergy information automatically from the user defined/tracking to the online version as we have to manually enter all of our allergy information. We also would love to have the allergy icon available on the online versio...
Guest 11 months ago in Desktop User Suggestions 0

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 5 months ago in SCW 0 Future consideration