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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen over 1 year ago in Procare Desktop / External 2 In Review

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 3 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 3 months ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline 3 months ago in Online Ideas Workspace / Other 0

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin almost 2 years ago in Procare Desktop / Enterprise Support 3 In Review

Include a traditional semi-monthly (custom option like in reports) option for billing

This is useful for centers that are trying to align their billing plans with parents who get paid semi-monthly. I have had several centers that have asked for this. The current workaround is for centers to bill by a week and a half, but it ends up...
Kelli Boreson 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg 3 months ago in SCW 0

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 3 months ago in Procare Desktop / Internal Facing 0

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 3 months ago in Desktop User Suggestions 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 3 months ago in Online Ideas Workspace / OL - Student Data 0