Significant need to be able to have both the timecard and the ledger of a child in an account open at the same time, especially when there are multiple children within the same account. Cannot click ProCare elements outside of ledger or timecard c...

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.

I'm sure this is a common want, however I wanted to send it just in case. We're wanting a way to communicate to parents each time their child has an accident. Could be during nap, or could be anytime during the day, but this allows us to document ...

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...

BAM 49416338 - PPD - courses in Spanish

BAM 17952255 - Would like the ability to print registration full forms once filled out, need paper copy of the information there per state requirements. For now they will use reports with some of the data they need and print those.