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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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on and off switch for the office chat in the app

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Guest 2 months ago in Desktop User Suggestions 0

Make Procare bigger print

Please make it an option to be able to make the print and boxes larger or be able to zoom in. It is very hard to see what you're typing or where you clicking with the current sizing.
Guest 2 months ago in Desktop User Suggestions 0

Please make the font bigger!

I don't think this program is very user friendly as it is, and with the impossibly tiny font, it makes it that much harder. I am 52 years old, and this program is definitely not kind on my eyes! Please make the font bigger!
Guest 2 months ago in Desktop User Suggestions 0

Add Option to Enlarge Font/Icons/Etc.

The size of the font on Procare Desktop is very difficult to read, especially for our staff who use laptops. Please consider adding a feature that allows a larger view. Perhaps even permitting the computer's options for zooming in work within Desk...
Guest 2 months ago in Desktop User Suggestions 0

Add weekly batch billing

We have several families that are on a scholarship. The scholarship bills at a weekly rate. However, we bill at a monthly rate. We have set families up with 2 accounts, one personal (monthly) and one for the "agency" (weekly). I have been looking ...
Guest 2 months ago in Desktop User Suggestions 0

Employee notice of balances of PTO/Sick accrued and used

Nebraska has a new law taking effect October 1, 2025 in which employees are to to be provided sick pay and be informed of their balances of used and unused sick pay. Could you please provide that information to the employee on the screen when they...
Guest 2 months ago in Desktop User Suggestions 0

Simplify Documents feature

Client was very disappointed with the documents feature. Feels it is too complicated for the parents, needs to be very easy and clear on how to sign, add info. (I did show her the Help Center articles which help, but she thought those too were too...
Guest about 4 years ago in Online Ideas Workspace / Other 0 Already exists

Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin about 1 year ago in TE Transactions / Operational Efficiency 0 Already exists

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement