Sometimes parents miss completing sign in/out and this is a big licensing issue when centers don't have an attendance record. This customer would like a missing signature request feature so that they can ping parents to backdate an attendance reco...

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...

We need to make the parent invite email customizable. We have several centers that do not work with children and when they are inviting people to use the software it looks poorly on them as the email caters to children and not adults.

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...

The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans

We use the "Child: Information Sheet w/Categories (Landscape)" report almost daily, and aside from the beginning of the school, we are most likely only using it for one child at a time. It would be beneficial to have this report listed as an optio...

The age of the children in care drives so many compliance related decisions...class composition, specified age of class, ratios, etc. The currently clocked in reports in Procare Engage do not include birthdate. Other reports have birthdate but the...

We have children who stay beyond our 2:30 Preschool program release time--those children are "tagged" in Procare Engage as Full Day and they are "tracked" in Procare Desktop as Extended Care. We created a report needed for building our afternoon E...