We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...

For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.

Adding status information to the student child directory report would be very helpful in marketing efforts. Adding the parent address would also be useful

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...

Allow staff to see their individual timecard rather than the entire staff's (read access)

Male, female, and UNKNOWN are alienating. "Other" would also be alienating. We would choose to leave the field blank for all persons, except then "UNKNOWN" presents in the dashboards and appears to be a forgotten field or other mistake in the acco...

Significant need to be able to have both the timecard and the ledger of a child in an account open at the same time, especially when there are multiple children within the same account. Cannot click ProCare elements outside of ledger or timecard c...

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...