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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Ledger entries dated for the future shouldn't be treated as current by the software

We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...
Guest 6 days ago in Desktop User Suggestions 0

View only permission for Billing Box

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Jesse Hartman 6 days ago in Procare Desktop / Enterprise Support 0

Integration with Kidkare by Minute menu

Customers are asking for an integration with Kidkare by Minute Menu for tracking meal plans. Service providers are looking for a more robust option than the meal planning functionality present within OL.
Jesse Hartman 19 days ago in Online Ideas Workspace / OL - Meal Plans 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 3 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Silent installation

Procare is one of the more annoying software we install because there is no silent installation option, thus no way to script the installation. We currently need to install Procare on 18 computers and have to do it manually on each one. The amount...
Guest 7 days ago in Desktop User Suggestions 0

Have children's photo's from the engagement side sync to desktop, so when printing an allergy list photo's will be available.

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Guest 7 days ago in Desktop User Suggestions 0

Enrollment Count Reports

I have had a few centers now who were desperately needing a count of their enrolled students on a certain date for licensing or funding, and it is currently not something we offer. In the desktop, even if it is not specific, we offer an enrollment...
Taylor Swaney about 1 month ago in Online Ideas Workspace / OL - Reports 0

Allow timesheets to be locked

Timesheets should be able to be locked so that changes cannot be made to them once payroll is processing. By not having this feature, discrepancies arise, and it is difficult to see when those changes are made. We currently cannot tell if an emplo...
Guest 8 days ago in Desktop User Suggestions 0

Registration form copy automatically sent to parent

Have the parents automatically receive a copy of the registration form that they submit.
Rob Relf 8 days ago in Online Ideas Workspace / OL - Leads 0