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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Option to have blank schedules

We used the blank schedules feature (which now appears to no longer be an option) to do billing for situations where the family was only paying for days attended. Blank schedule+billing formula that only captures attendance=billing based on only d...
Guest 3 months ago in Desktop User Suggestions 0

Block Explicit Language in Captions

Customers have requested that explicit language be automatically blocked or flagged within the app, specifically in captions on daily activities. This would help ensure content shared with parents remains appropriate and aligned with professional ...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration

allow staff to see accrued / used vacation balances on app

Allow staff a location to see how much vacation time the have vs how much they have used in the app
Guest 3 months ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest 3 months ago in Desktop User Suggestions 0

filter by "no tags"

When we're starting a new program and editing a lot of students at once it would be nice to filter to see who hasn't been given a customized tag to see who I need to update.
Guest 5 months ago in Desktop User Suggestions 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

admin approval of incident reports from the app

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop
Guest 3 months ago in Desktop User Suggestions 0

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill over 1 year ago in Procare Desktop / External 0 Will Not Implement

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement