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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Multiple Accounts Set Up Under One Admin Email

Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Kelly Kohlhagen 5 months ago in Professional Development / Learning Management System 0

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Edit the submitted date in leads

Customer would like the ability to edit the submitted date in the leads BAM 36475995
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Edit Parent messages for admin approval

Customer would like to edit parent messages that are set for admin approval BAM 45669455
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Parent Messaging / OL - Permissions 0 In Review

Scheduling Options for programs for staff

Customer would like more indepth scheduling options (specific times) for programs and visibility (of those schedules) for staff BAM 19295165
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Programs / OL - Staff Check In & Timecard 0 Future consideration

Staff can add in their own PTO requests

Staff have to speak to me (owner/director) to put in their PTO or appointment requests. I have to manually adjust their shifts accordingly. If they were able to add in days they are unavailable on the app themselves and then it shows when I go in ...
Guest 5 months ago in Desktop User Suggestions 0

Data Viewer for Tuition Express Reports

I usually pull the information of POS's from the main page of tuitionexpress.com, however, with the service being discontinued, pulling that information into an excel spreadsheet from the new Procare forms is very difficult.
Guest 5 months ago in Desktop User Suggestions 0

Procare Connect Parent App - Parents To Mark Child Absent

We would like the ability for parents to mark there child absent for the day through the Proare Parent App. Additionally for an extended period of time say that the child will be gone on vacation.
Guest 8 months ago in Desktop User Suggestions 0