Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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The School should be able to control their own settings

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.
Guest 5 months ago in Desktop User Suggestions 0

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

suggestions for future

Option for colors - white and lavender are hard to see Have a read footnote to see if messages were actually read, ability to send a picture through messages, notifications to teachers sometimes don't work, can't see documents on ipad or iphones
Guest 2 months ago in Desktop User Suggestions 0

Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee 7 months ago in Online Ideas Workspace / OL - Subsidy 0

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest almost 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Multiple schedules for the same date

We run a before and after school program. I would like to run two schedules for the same time frame, but am currently unable to do so. For example: I want to set-up a morning schedule for child a (7:00 - 7:45am) and an afternoon schedule for child...
Guest 3 months ago in Desktop User Suggestions 0

Favorites

Be able to add favorites on the family data side. Like how to post tuitions.
Guest 3 months ago in Desktop User Suggestions 0

Unified Meal Tracking

Description: Customer would like the meal tracking functionality available between Desktop and Engagement instead of two distinct features that they have to choose from - more robust and better reporting in DT, but easier to use and more accessibl...
Jesse Hartman 5 months ago in Online Ideas Workspace / OL - Meal Plans 1

Update/change the name of a documents in the childs profile.

Customer would like to update/change the name of a documents in the childs profile. BAM 63672062
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Student Data 0