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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin about 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Entire Ledger Summary

Instead of choosing specific dates for a account ledger report, have the option to run a report for the entire history of the ledger.
Guest 2 months ago in Desktop User Suggestions 0

Schedule-Based Billing

Add Schedule-based billing options to Online. Similar to Desktops Billing Formula functionality.
Zachary Keith 9 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Programs 1

Update procare so it can be installed on a tablet with an Arm Processor

Its unacceptable that Procare desktop cannot be downloaded on a tablet with an arm processor. I have to now decide to spend another $1295 for a procare "computer" that can only run that program. Abandon the use of the door strike which is already ...
Guest 5 months ago in Desktop User Suggestions 0

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0

Display Weekends on Weekly SISO Sheet

When pulling a blank weekly attendance report, under the 'student sign in' section of procare online, it states a full week. For example 10/7-10/13. However, when it exports it only shows Monday-Friday. We would like it to also display Saturday an...
Meagan Haas 7 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Attendance report grouping

Spoke with Ted from 27111297, he was trying to pull a Monthly Attendance Report for March of last year for licensing purposes and grouped it by "Primary Classroom." However, this grouping will put children in classrooms they are in now, rather tha...
Red Lake about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Leads bulk upload

Client (BAM 49807467) has 100 leads to add in manually. They had already done an application process so they have 100 families waitlisted. A bulk upload options would be so helpful!
Kami Lee 7 months ago in Online Ideas Workspace / OL - Leads 2

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright almost 3 years ago in TE Transactions / Operational Efficiency 1 Will not implement